We ship item(s) to most countries worldwide. While we strive to deliver item(s) in the time frame we specify, we cannot guarantee or accept liability for deliveries made outside of this time frame. As we rely on third party shipping companies to facilitate our customer deliveries for us, we cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

All orders are subject to 2-3 business days to process prior to shipping, excluding weekends & holidays. After fulfilled, it would be delivered as addressed within shipping time(days) you choose. When bad weather occurs, like storm, heavy snow, hail, there may be a delay and the estimated delivery date may change, which depends on the routes of shipping company. 

Note: Affected by Covid-19, there will be some delay on the delivery. 

In most cases, you will receive your item(s) earlier than expected and sometimes it depends on the destination. Your patience is truly appreciated. You can always contact us if you have any questions regarding your purchase at sale@vancozz.com 

We are not liable for deliveries that are affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges incurred.

IMPORTANT NOTE: We are not responsible if a package is undeliverable because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error in your shipping details, kindly e-mail us at sale@vancozz.com  as soon as possible.